Privacy Policy
 
 

Nightingale Music Productions Inc. (“Nightingale”) is committed to ensuring your privacy is respected and protected. As part of this commitment, we have prepared this Privacy Policy to explain the manner in which we collect, use, disclose and otherwise manage the personal information of our customers. This Policy applies to our website located at www.nightingalemusic.com (the “Website”) and other interactions with our customers.

Collection and Use of Personal Information

You can browse our Website located at www.nightingalemusic.com (the “Website”) without providing us with any personal information. However, we collect your personal information when you:

  • Create an account on our Website;
  • Purchase a product or apply for a licence;
  • Submit a Video Diary or other audio or video submission;
  • Subscribe to receive our electronic newsletter or other marketing communications;
  • Sign-up to receive free products (“Freebies”)
  • Participate in one of our competitions, contests or other promotions;
  • Contact us with a music submission, question, comment or suggestion.

Creating an Account on our Website: You do not have to register to browse most areas of our Website. However, you may be required to create an account in order to take advantage of certain features on our Website, such as or commenting on our blog. If you chose to create an account, you will be asked to provide personal information such as your name and email address in addition to a password that you select. We collect this information to identify you and provide you with the product or service you requested. If you wish to comment on our blog, we may also collect a nickname that you provide and any comment you post.

Product Purchases: When you purchase products, including licenses, we may ask you to provide your name, payment card information, billing address, telephone number, email address, and a password that you choose. We use this information in order to process and administer your payment.

Applying for a License: When you apply for a license, we collect personal information such as your name, phone number and email address as well as optional information about the proposed use of the license.  We use this information to fulfil and respond to your request for a license quote and we may retain this information to assist you with your license in the future.

Audio and Video Submissions: If you submit an audio or video piece to the Website, we collect your full name, email address, and information about your submission. We collect this information to identify you and, where necessary, to contact you regarding your submission.  We may also collect optional information such as your country and your involvement in the industry. We use this information to understand the demographics of visitors to our Website so that we can improve our Website.

E-Mail and other Communications:  From time to time, we may obtain your consent to send you e-mail or other communications about products, services, promotions or events relating to Nightingale that may be of interest to you. If you do not wish to continue to receiving marketing communications, you may opt-out by clicking on the unsubscribe link at the bottom of our email communications or by contacting us as set out in the Contact Us section below.

Freebies: If you sign-up to receive Freebies we may collect your name and email address in order to provide you with the product or service you requested.

Competitions, Contests or Other Promotions:  When you enter a competition, contest or participate in a promotion, we may collect your name, address, phone number, and email address. We use this information to administer your participation in the contest or promotion. At the time you are entering the contest or promotion, we may ask your permission to send you future promotional e-mail communication.  If a contest or promotion is jointly sponsored by us and one or more sponsors, your personal information may be shared with such sponsors as specified at the time of collection of your personal information. For example, we may share personal information of the contest winner with such sponsors in order to arrange delivery of the prize.  We do not control other sponsors’ use of your personal information, and recommend you review their respective privacy statements.

Contacting Us: When you contact us with a music submission or a question, comment or suggestion you may be asked for information that identifies you (such as your name, address and telephone number) along with additional information we need to help us promptly answer your question or respond to you.  We may retain this information to assist you in the future. We may also use any comments or feedback you have provided to improve our products or Website

Optional Information: From time to time, we may collect optional demographic and/or preference information. We use this information to improve our product and service offerings, as well as for internal marketing research purposes.

Disclosure of Personal Information

Nightingale will not disclose, trade, rent, sell or otherwise transfer your personal information, without your prior consent, except as otherwise set out herein.

Service Provider Arrangements: We may transfer (or otherwise make available) your personal information to our affiliates and other third parties who provide services on our behalf. For example, we may use service providers to host our Website, operate certain of its features, serve advertisements on our Website, send e-mails, deliver our products, run our contests and promotions, and process online payments.

Your personal information may be stored and processed in the United States or another foreign jurisdiction by our affiliates and other third party service providers. Our service providers are not authorized to use or disclose personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law

Sale of Business: Nightingale may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or a portion of our business or as part of a corporate reorganization or stock sale or other change in corporate control.

Legal:  Nightingale and our service providers must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defence of legal claims.

Additional Information about our Website

Generally, you can visit our Website without telling us who you are or providing us with any personal information. We collect the IP (Internet Protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system, and the average time spent on our Website. We use this information to monitor and improve our Website.

Cookies: Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We use cookies on the pages on our Website where you are prompted to log in or that are customizable. If you have registered with our Website, these cookies help us identify you and may be necessary to to provide you with products or services you request.  Cookies may also provide us and our service providers with information that we will use to personalize our Website in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features of our Website.

Our Website may also use a technology called "tracer tags". This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future visitors to our Website.

Third Party Links and Advertisements: Our Website may provide links to third party websites that are unrelated to Nightingale or its divisions. The inclusion of any link does not imply our endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, disclose or otherwise treat your personal information.

The Website may also contain advertisements for products and services that may be of interest to you. This Privacy Policy does not cover any use of information that such third parties may have collected from you or the methods used by the third-parties to collect that information (e.g., cookies, web beacons and clear gifs).

Security of Personal Information

We have implemented measures in an effort to maintain the security of the personal information in our custody and control, including providing access to personal information to only those employees and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.

To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).

We only retain personal information for as long as necessary for the purposes stated above or as otherwise required or permitted by law.

Accessing and Correcting your Personal Information

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law.

If you wish to access the personal information we have about you, or to correct factual errors in our records, please contact us as set out in the “Contact Us” section below. You may also update your profile by logging in to the Website.

Changes to this Privacy Policy

This Privacy Statement may be updated periodically to reflect changes to our personal information practices. Your personal information will be treated in accordance with the Privacy Policy in place at the time your personal information was collected.

Contact Us

Feel free to contact us at any time if:

  • you have any questions or comments about this Privacy Policy or the manner in which we treat your personal information;
  • you wish to withdraw your name from an e-mail or other marketing list; or
  • you wish to access, update and/or correct your personal information.

Click here to contact us by e-mail, or send us correspondence at the following address.

Privacy Officer
Nightingale Music Productions Inc
privacy@nightingalemusic.com

Last updated August, 2009